How to Set Up Voice AI (Optional – if applicable later)

Let Voice AI take calls, qualify leads, and keep your business moving - even when you're busy.

Note: This feature is currently optional and may be in beta or limited release. If you don’t see “Voice AI” in your dashboard, contact the Jumpalead support team to request access or learn more.

🤖 What Is Voice AI?

Voice AI is your smartphone assistant - a real-time AI-powered agent that can:

  • Answer inbound calls 24/7
  • Hold natural, human-like conversations
  • Capture lead details and appointment requests
  • Route urgent calls to you or your team
  • Log call summaries into your CRM instantly

It’s like having a virtual receptionist, lead qualifier, and call handler - all in one.

🛠️ How to Set Up Voice AI(Step by Step)

1. Activate Voice AI

  • Navigate to Settings > AI Tools > Voice AI
  • Click “Enable Voice AI”
  • Choose your preferred language and voice tone (e.g., warm, professional, casual)

2. Set Up Call Forwarding

  • Go to Phone Settings in your account
  • Under Call Handling, enable Call Forwarding to Voice AI
  • Choose:
    •  Always forward
    •  After X seconds of ringing
    •  After hours only

3. Customize Call Scenarios

  • Add scripts or preferences for different call types:
    •  General Enquiries
    •  Appraisal Requests
    •  Listing Feedback
    •  Product-related Questions

Tip: Use prebuilt Jumpalead templates to speed this up.

4. Set Notification Preferences

  • Decide how you want to be notified:
    • Instant SMS summary
    • CRM log
    • Email digest
    • Mobile app notification

5. Test It

  • Call your number or simulate a call within the platform
  • Listen, interact, and tweak the experience based on your brand and tone

📞 What Happens During a Voice AI Call?

Here’s what a typical Voice AI interaction looks like:

  1. 📲     Caller rings your number
  2. 🤖     Voice AI picks up with a natural greeting
  3. 👤     AI listens, answers, and responds
  4. 📝     Info is gathered and logged in your CRM
  5. 🔔     You get notified, and can follow up if needed

💡 Use Cases for Voice AI

  • 🏡     After-hours listing enquiries
  • 📆     Booking or rescheduling appraisals
  • 📥     Capturing lead info from ads
  • 🚫     Screening spam or time-wasters
  • 🗓️     Managing call overflow during open home weekends

🔐 Privacy &Compliance

Jumpalead Voice AI is compliant with privacy regulations and never records or shares calls without your permission. You’ll always have full control over what’s said, stored, or actioned.

🚀 Summary

Voice AI keeps your business responsive, even when you're on the go, in a meeting, or enjoying a well-earned break. It’s your virtual voice, trained to convert interest into opportunity - day or night.

Ready to try Voice AI? Contact support to activate this feature on your Jumpalead account and start taking calls with confidence.

Still need help?
If something’s not working or you just need a hand, we’re here to help. Reach out and we’ll get back to you as soon as we can.
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