Life Happens. We Make It Easy to Adapt

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Whether it's you or your client who needs to make an adjustment, Jumpalead makes it quick and simple to cancel or reschedule appointments.

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✅ Cancel or Reschedule in Just a Few Clicks

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Step 1: Open Your Calendar
From your dashboard, click on Calendar to view your upcoming appointments.

Step 2: Select the Appointment
Find the appointment you want to change, then click on it to open the details.

Step 3: Choose "Cancel" or "Reschedule"

• Cancel: You'll have the option to notify the client and add a quick note.
• Reschedule: Pick a new time and date, and Jumpalead will handle the notification.

Step 4: Confirm and You’re Done!
Once confirmed, your client will receive a message with all the updated details - no manual messaging needed.

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✨ What Your Client Sees

Jumpalead sends automatic, friendly notifications when appointments are changed or cancelled. You can customize these messages in your Notification Settings.

Example Notification:
“Hi [Client Name], your appointment with [Your Name] has been[cancelled/rescheduled] to [New Time/Date]. If you have questions, feel free to reply to this message.”

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💡 Tips for a Smooth Experience

• Encourage clients to use your booking link to reschedule themselves
• Use appointment buffers to give yourself flexibility between bookings
• Set up automatic reminders to reduce no-shows and last-minute cancellations

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🤝 Keeping It Professional

Even when plans shift, Jumpalead helps you keep things polished and professional, showing clients that their time (and yours) matters.