How to Send a One-Off Email to a Contact

Sometimes you just want to reach out to a lead with a quick message - maybe to follow up after a call, share a property link, or answer a question. With Jumpalead, sending a one-off email is as easy as it gets.

Here’s how to do it in a few simple steps.

✅ Step-by-Step: Sending a One-Off Email

1. Head to the Contacts Tab

From your Jumpalead dashboard, click Contacts in the sidebar.

2. Search and Select the Contact

Use the search bar to find the contact you’d like to message.
Click their name to open their full contact profile.

3. Click the Email Icon

In the contact profile toolbar, click the ✉️Email button to open a blank message window.

4. Write Your Message

A simple editor will pop up. From here you can:

  • Type your subject line and message
  • Insert personalization tokens like [First Name]
  • Add links to listings, calendars, or landing pages
  • Attach images or documents (like brochures or appraisal reports)

5. (Optional) Use Content AI

Not sure what to say? Click Content AI to generate a message based on your goal - whether it’s checking in, inviting them to an open home, or sending a follow-up.

You can refine, reword, and personalize the content before sending.

6. Hit Send

Once you’re happy with the message, click Send Email - and you’re done!

💡 Pro Tip: Every email is automatically logged in the contact’s activity timeline - so you can always refer back to what was sent and when.

💡 Why Use One-Off Emails?

  • Fast & personal - perfect for spontaneous follow-ups
  • No need to build a campaign
  • AI-assisted writing makes it effortless
  • Great for nurturing warm leads without spamming your whole database

🔒 Safe Sending Tips

  • Keep your tone friendly, clear, and aligned with your brand
  • Double-check links and personalization tokens before sending
  • Don’t forget a clear CTA (e.g., “Let me know if you'd like to view it this week”)

🚀 You’re All Set

You now know how to:

✅Find a contact
✅Send them a personalized message
✅Leverage AI for smooth, professional communication

With Jumpalead, every touchpoint is an opportunity - make it count. 🙌

Still need help?
If something’s not working or you just need a hand, we’re here to help. Reach out and we’ll get back to you as soon as we can.
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