How to Move a Contact Through a Pipeline

Stay organized. Stay in control. Stay on top of your sales game.

Your pipeline is where progress happens. It’s your visual roadmap of every deal, lead, or opportunity - from that first spark of interest to a confirmed “yes!”

🛠 Step-by-Step: Moving a Contact in Your Pipeline

1. Go to “Opportunities” or “Pipelines”

This is where all your leads live. You'll see each contact displayed as a card inside a pipeline stage (e.g., “New Lead,” “Contacted,” “In Progress,” etc.).

2. Click and Drag

To update a contact’s status, simply click on their card and drag it to the next stage. Boom - done! 🎉

3. Need to Add Notes or Details?

Click on the contact card to:

  • Add notes or updates
  • Set tasks or follow-ups
  • View communication history
  • Update contact info

‍4. Track Activity

Each move is tracked, so you can always see what happened and when. Stay on top of your pipeline without guesswork.

💡 Why Moving Contacts Matters

Keeping your pipeline current helps you:

  • Focus on the right leads at the right time
  • Prioritize follow-ups
  • Spot bottlenecks early
  • Accurately forecast your sales

Every drag-and-drop move helps bring clarity to your process.

📊 Pro Tips for Pipeline Power

  • Set time-based reminders on contacts to stay responsive
  • Color-code your pipelines by product, service, or team
  • Use automation to move contacts based on actions (e.g., if they book an appointment or open an email)

🧠 Bonus: Automate the Movement

Want to save even more time? You can automate pipeline movement using workflows:

  • Automatically move a contact forward when they complete a form
  • Advance a deal stage when a task is marked complete
  • Set conditions like “If email is opened” or “If appointment is confirmed”

Let your workflow do the heavy lifting while you focus on building relationships.

Still need help?
If something’s not working or you just need a hand, we’re here to help. Reach out and we’ll get back to you as soon as we can.
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